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Article
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What is an Interactive Kiosk?
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Who Uses Kiosks?
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The Anatomy of a Kiosk
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Kiosk Software
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Kiosk Management Software
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Product Application
Kiosk Management Software
Kiosk management software is responsible for a number of important tasks.
These can be divided into security tasks, application tasks and management tasks.
Security Tasks
First and foremost, kiosk software such as Webmask suite is used to provide
a secure interface for public-facing kiosks.
In many cases, kiosks are placed in environments where vandals might try to electronically attack
and deface them, such as by pressing Control-Alt-Delete on the keyboard.
As a first line of defense, software like Webmask will "lock down" the computer, making
it inaccessible to intruders.
Application Tasks
Webmask and other kiosk packages are also responsible for the look-and-feel of the kiosk's
application. Many kiosk software packages can be used to create a customized user interface with
attractive branding, graphics, buttons, and icons.
Advanced management packages, we also let the kiosk owner create customized screensavers which utilize fullmotion video and animation to attract customers to the kiosk when it is not in use.
Management Tasks
Because kiosks are typically deployed at multiple locations without on-site technical support,
remote management has become an essential part of many kiosk deployments.
Without it, a crashed kiosk displaying the "Blue Screen of Death" will remain unusable
until a technician or trained employee arrives to reset the machine.
A remote management package, however, enables administrators
to troubleshoot their kiosks remotely, dramatically reducing annoying crashes
and costly on-site service visits.
With the ability to change settings and update software remotely, kiosk owners
can apply the latest content, security patches and antivirus software
to their kiosks without ever making a service call.